Home

Services

Events

Training

Downloads

Forum

About Us

Contact Us

Email

 

                                                            

“A Partnership that Works”

 

(VTS) Valley Tech Solutions is your complete IT solution provider based in Napa, California dedicated in solving the technical problems of businesses and individuals. We have quickly established a reputation for quality service and unrivaled professionalism attributed to our concept to provide businesses and individuals with great quality service at affordable prices and total customer satisfaction.

Providing quality products, outstanding services and total customer satisfaction is our goal in seeking a mutually beneficial relationship with each and every one of our customers. We believe our clients should have a dependable, knowledgeable, and committed solution provider.

Our customers are our number one priority, due to that reason we remain committed to them and their needs. Service and customer satisfaction continue to be the utmost focus of our attention.

Why Valley Tech Solutions?

We take our customers seriously, because they are our number one priority.

• We treat our customers with professional courtesy, respect and a positive attitude.

 

• It is our mission to tailor solutions to the needs of our customers.

 

• It is our guarantee that the technical support we provide will prove to be the most rewarding.

 

• Customer satisfaction is our highest priority, and we will strive to ensure it through the highest quality service.

 

• We provide our customers with the best value on products and services that meet their needs.

 

• Until the customer is satisfied, we will never be satisfied.

 

 

As your “vendor of choice”

We provide the following services

 

 

þ     Application Development

þ     Security

þ     Networking

þ     Terminal Server

þ     PC Repair

þ     Citrix

þ     Consulting

þ     Project Management

þ     VoIP

þ     WEB Development

þ     Integration

þ     Cabling

þ     Training

þ     Desktop Support


 

 

Application Development

 

 

Application development has undergone a transition over the last few years with the migration of applications from traditional client/server designs to the Internet. This dynamic nature of the web as a convenient transaction vehicle for business transactions has made fast-paced development of solutions paramount. VTS utilizes pre-built components, rapid application development and web-application development tools while providing fast-track custom built solutions.

 

Our custom software development services include

 

Ø      Custom programming services

Ø      Custom database programming

Ø      Custom e-commerce solutions

Ø      Custom web solutions

Ø      Custom e-business solutions

Ø      Custom .net solutions

Ø      Custom open source programming services

 

Some of the web components and tools we use address the following fundamental issues of a customized web solution, while drastically reducing development time.

 

Ø      State and session management

Ø      Transaction management and integrity

Ø      Scalability and availability

Ø      Performance

Ø      Database connectivity

Ø      Rapid application development and deployment

Ø      Interoperability with existing systems

Ø      Connectivity to Microsoft Exchange / Outlook

Ø      Connectivity to Lotus Domino / Notes


 

 

Networking

 

 

Systems / Network needs Analysis

þ     A thorough understanding of your needs and your customers needs provides our engineers information paramount in the decision making process. VTS provides all of its customers detailed documentation services to help facilitate administration maintenance, upgrade paths / customer support.

 

Network Planning, Design and Implementation

þ     The network analysis is used in the initial planning stage; customer and staff combine in final project development and approval.  Teaming up with specific vendors a migration path is designed and approved.  Creating an in-depth job task analysis to facilitate the smoothest possible implementation.

 

Network Administration and Support

þ     From remote to on-site service and support, our staff can handle all or just a portion of your network maintenance requirements. Supplying customers with all their technical needs from start to finish.

 

Disaster Recovery - Planning and Design

þ     VTS believes that daily and weekly backups of all non-replaceable data to tape are only the first steps to recovering from a disaster. Disaster recovery is a concern of the entire organization, not just data processing. To develop an effective plan, all departments should be involved. Within all departments the critical needs should be identified. Critical needs include all information and equipment needed in order to continue operations should a department be destroyed or become inaccessible.


 

 

PC Repair

 

 

We repair All Brands Of Computers, Laptops, Monitors, Printers, Scanners, and other Computer Related Cards / Components / Hardware.

 

We Install Operating Systems

þ     Windows 98

þ     Windows 2000

þ     Windows ME

þ     Windows XP

þ     Windows NT

 

We Install Different Computer Parts

Ø      Memory

Ø      Hard disk

Ø      Motherboard

Ø      Modem

Ø      CPU

Ø      Sound Card

Ø      AGP card

Ø      Video Card

Ø      Power Supply

Ø      Computer Case

Ø      Floppy Drive

Ø      CD-Drive

 

Ø      DVD Drives

 

 

 

 

 

 

 

 

We partner with you to choose the best software for your business solutions

Ø      Inventory Control Software

Ø      Law Software

Ø      Medical Software

Ø      Tax Software

Ø      Game Software

Ø      Small Business software

Ø      Service Business Software

Ø      Retailer Software

 

We will be there to take care of all your questions and all your computing needs. 

 

Making Our Partnership Work”

 


 

 

Consulting

 

VTS offers vendor-neutral, cost effective solutions to customer network needs and a consistent approach to network design, deployment and management.  We provide a comprehensive assessment of the environments to help plan and optimize LAN and WAN performance.

 

Local Area Network (LAN) Audits

þ     The mandatory first step for managing desktop and distributed network-based resources and assets. The audit provides comprehensive assessment and accurate network overview. VTS network specialists use this information to evaluate a network's performance and recommend improvements. Clients are provided with a complete detailed report from which network improvement decisions can be made.

 

Wide Area Network (WAN) Topology Review

þ     Network traffic inevitably grows over time. A VTS WAN Topology Review provides a complete snapshot of current data traffic that allows for sound decision making. As part of the Topology Review Service program, the VTS Network Operations Center team reviews all client Telco and ISP WAN data circuits including "logical" and "physical" connections between sites and connected partners. Clients are provided with a complete and detailed report from which network improvement decisions can be made.

 

Wide Area Network (WAN) Design and Deployment

þ     The growing demand for voice, data and video across networks makes reliable communication service critical.  VTS provides a superior WAN design that meets the needs for reliable data communications.  We design local and global networks knowing that multiple applications run concurrently - rather than in isolation.

 

þ     If desired, VTS can manage WAN deployment for the client. Qualified VTS technical staff deploys a professionally designed project plan, created by our network specialists and approved by the client.  Networks designed by VTS offer far better user experiences, lower costs and improved manageability.  

 

Making Our Partnership Work”

 

 

VoIP

 

 

Expertise

VTS has expertise in the business and technical aspects of designing, implementing, managing and supporting a VoIP network and delivering VoIP services. As such, VTS’ professional services and technical support can provide pre-installation support through the following services

 

þ     Project management, consulting and planning

þ     Engineering services, such as site evaluations and design

 

VTS can also provide the following installation and support services:

 

þ     Equipment staging

þ     Dial plan development

þ     System integration

þ     Provisioning

þ     Customer training

þ     Remote and on-site software installation and upgrades

 

As we partner with your company our engineers and staff will work closely with your staff to develop a scope of work to determine the best project magnitude offering the highest quality, the best customer service with the lowest cost to you.

 

 

 

 Making Our Partnership Work”

 


 

 

 

 

 

 

Integration

 

 

þ     Windows Terminal Server

Microsoft Terminal Server is a product designed to facilitate access of Windows applications within a “thin client” environment. "Fat" applications run on a server while workstations run just enough "thin" code to access the server.  The word, WinFrame, is a combination of "Windows" and "mainframe". WinFrame is designed to combine the data management and security features associated with the mainframe world with the graphical user interfaces and data manipulation capabilities of the PC world.

 

þ     Enterprise Messaging

VTS has dedicated its services to the two industry leading messaging packages Microsoft Exchange and Domino. VTS firmly believes either of these two platforms will provide the backbone to your company's collaborative capabilities.

 

These packages and their ability to deliver electronic messaging to a company's employees from other users, external partners and even in-house systems are the first level of your collaborative infrastructure.

 

 

Making Our Partnership Work”


 

 

Training

 

 

þ     Informal Training

VTS provides training for our customers that can vary from a specific focus to the broadest of subjects. We offer customized materials that fit directly into the customer’s environment and general schedules for more advanced users.

 

þ     On the Job Training

VTS provides on the job training for your IS team members, allowing your network and workstation personnel to expand their “real world” experience.

 

þ     Formal Training

Finding the right training center to offer the classes and certificates for end users and support staff can be a long and arduous journey. VTS has years of experience training our customers, we offer the most proficient training to create a prominent environment for the team.

 

 

Our staff will work one on one with your employees forming unity throughout your organization creating an environment of teambuilding enthusiasm.

 

 

 

Making Our Partnership Work”


 

 

 

 

 

Pricing Guidelines

(Per Hour)

 

þ    $70.00

PC Repair

Workstation Support

Training

Cabling

WEB Development

 

þ    $95.00

Application Development

Networking

Project Management

Consulting

VoIP

Citrix

Terminal Server

 

þ    $150.00

Security

Integration

 

 

 

 

Custom Pre-Paid Plans are available upon client request


 

 

Summary

 

Partnering with Valley Tech Solutions (VTS) allows us the opportunity to offer you the quality of service that large companies pay the maximum amount for.  We believe that communication is the key to success.  Our staff was brought together with the understanding that small businesses are our key to success.  Our alliance to you is strong! 

 

þ     Consulting and Planning Services: network review, system sizing and planning, and optimization of network performance

 

þ     Engineering Services:  on-site engineer surveys of the customer facility before installation. The engineer will identify all site issues such as equipment connectivity, compatibility, etc., and identify open items to be resolved prior to equipment installation

 

þ     Installation Services:  provide remote and on-site installation, upgrading of software products, including local testing

 

þ     Staging Services: provide loading of software, verification of equipment functionality, testing and configuration, repacking and shipping of equipment to the customer site

 

þ     System Integration:  provides system integration and testing of products with supported third party components

 

þ     Additional services:  such as dial plan design and development, project management, and provisioning system design can also be provided

 

Our commitment to you is service!

Making Our Partnership Work”